Ever since the launch late last year of the PSP in Japan, it has been haunted by something reffered to as "dead pixels", which relates to few pixels on the screen that never change color because they are broken.
Earlier reports suggested that Sony would not be handling "dead pixles" on the PSP screen. According to the manual, dead pixels are a standard part of the screen.
Sony Computer Entertainment America (SCEA) warrants to the original purchaser that each of the constituent products of this PSP system shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase (the “Warranty Period”). If one or more of the aboveidentified products is determined to be defective during the Warranty Period, SCEA’s liability shall be limited to the repair or replacement of this product with a new or refurbished product at SCEA’s option. For the purpose of this Limited Warranty, “refurbished” means a product that has been returned to its original specifications. You must call 1-800-345-7669 to receive instructions, and then must deliver the product, freight prepaid, to the authorized service facility specified to obtain repair/replacement services.
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