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 Nick Bradbury: The curse of anonymity
An interesting post on the blog of Nick Bradbury, asking for advice in how to deal with a disgruntled user of his TopStyle CSS Editor.
The user is demanding $1,000 in damages because when he uninstalled the trial version of the program, it was still associated with CSS file types in Dreamweaver and he couldn't edit them. He also threatened a lawsuit and to launch an advertising campaign against Bradsoft if he is not paid.

Apparently changing the setting in Dreamweaver for CSS editors will solve the problem.

It just looks like a misunderstanding of the controls in Dreamweaver, but the posts the user made about it could be damaging to the good name of Bradsoft with titles like
"WARNING: TOPSTYLE TRIALWARE HIJACKS DREAMWEAVER"
and lines like
"Will someone from Macromedia contact Bradsoft and tell them to quit using DW as a hostage?".

The response from Nick Bradbury on the Macromedia newsgroups where the complaints were posted: "Yes, and it was TopStyle on the grassy knoll that day, too."


»By Rob : September 5, 2004
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